2022 Classes

Class# 5: Lennox Communicating iHarmony Zoning & Equipment Setup Part 1

Learn the features, applications, and set-up procedures of the iHarmony Communicating Zoning Panel. The benefits and features of communicating controls with zoning. Also the setup features and component placements and sizing that are crucial for the job.

INSTRUCTOR: Mark Grimes of Lennox Columbus District, Field Technical Consultant

Class# 6: Lennox Communicating iHarmony Zoning & Equipment Setup Part 2

Learn the features, applications, and set-up procedures of the iHarmony Communicating Zoning Panel. The benefits and features of communicating controls with zoning. Also the setup features and component placements and sizing that are crucial for the job.

INSTRUCTOR: Mark Grimes of Lennox Columbus District, Field Technical Consultant

Class# 7: Lennox Mini Split Installation and Troubleshooting

This class will discuss installation and start-up techniques for the Lennox Mini Split Systems. Learn about the different single and multiple ductless and ducted indoor units, standard and low ambient condensers. Review some of the basic troubleshooting for these systems including the spot check function.

INSTRUCTOR: Anthony Vitale of Lennox Detroit District, Field Technical Consultant, & Chris Vicari of Lennox Detroit District, Field Technical Consultant

Class# 8: Sheet Metal Layout "Limited Class Size" Part 1

Learn the basics of sheet metal layout and fabrication. This will be a hands on class that will layout a sheet metal fitting. You will move to different stations to learn the different steps from different instructors about sheet metal layout and fabrication. BRING JACKETS Limit of 36 students

INSTRUCTOR: Lennox TECH Committee, Lennox dealer installation and service technician professionals

Class# 9: Sheet Metal Layout "Limited Class Size" Part 2

Learn the basics of sheet metal layout and fabrication. This will be a hands on class that will layout a sheet metal fitting. You will move to different stations to learn the different steps from different instructors about sheet metal layout and fabrication. BRING JACKETS Limit of 36 students

INSTRUCTOR: Lennox TECH Committee, Lennox dealer installation and service technician professionals

Class# 10: Basic Refrigerant Charging and Fundamentals

This class will review the basic fundamentals of refrigerant technology. Learn the techniques of charging A/C systems correctly with superheat and sub cooling. Discuss the importance of airflow and the affects on system performance.

INSTRUCTOR: Kyle Forrest of Lennox Houston District, Field Technical Consultant

Class# 11: Hydronic Understanding, Hydronic Specialties, Types of Systems, and Basic Troubleshooting

Understanding the basics of the boiler system components, types of systems, component placement and functionality. Different piping scenarios, correct use of pumps, and controls for the specific job. Understand hydronic troubles and the necessary repairs or replacements for a efficient and effective system.

INSTRUCTOR: Howie Heier Hydro-Flo Products, Inc.

Class# 12: Electrical Troubleshooting Made Easy, Knowing the Schematic and Symbols

This class will discuss how electricity flows, explain symbols seen on electrical schematic diagrams used in an HVAC system. Demonstrate how to properly read a schematic to determine sequence of operation. We'll also take a look at how to use a schematic to troubleshoot the system.

INSTRUCTOR: Mark Grimes of Lennox Columbus District, Field Technical Consultant

Class# 13: Copper and Aluminum Brazing 101 Part 1

Learn the proper fundamentals of brazing copper and aluminum with different solders. Demonstrations of the differences of using nitrogen when soldering and the effects it has on copper and the refrigerant circuit. This will be a hands on class with different torches and gases with the understanding why to use the correct setup. BRING JACKETS

INSTRUCTOR: Lennox TECH Committee, Lennox dealer installation and service technician professionals

Class# 14: Copper and Aluminum Brazing 101 Part 2

Learn the proper fundamentals of brazing copper and aluminum with different solders. Demonstrations of the differences of using nitrogen when soldering and the effects it has on copper and the refrigerant circuit. This will be a hands on class with different torches and gases with the understanding why to use the correct setup. BRING JACKETS

INSTRUCTOR: Lennox TECH Committee, Lennox dealer installation and service technician professionals

Class# 15: Lennox Pros Benefits & Features to Save Time in the Field and Office

Learn the navigation and benefits from your phone or computer to save long periods on the phone. Knowing where to find answers and navigate trouble shooting for the customer could save the customer and your company time and frustration. What benefits are you missing if you are not familiar with the Service Dashboard to help your company save money and take care of your customers sooner.

INSTRUCTOR: Anthony Vitale of Lennox Detroit District, Field Technical Consultant, & Chris Vicari of Lennox Detroit District, Field Technical Consultant

Class# 16: iComfort Communicating System Troubleshooting

Learn the proper wiring and troubleshooting for this communicating system. Find out what poor quality wiring and connections can do to create communicating errors. Lets walk through some steps to prevent and troubleshoot these problems.

INSTRUCTOR: Kyle Forrest of Lennox Houston District, Field Technical Consultant

Class# 17: Installation and Service of the Modulating Inverter Style A/C Condensers Such as EL18XCV, EL23XCV, and SL28XCV Part 1

Learn the benefits along with do's and don'ts of the inverter style Lennox Equipment. Learn the correct installation methods and line sizing for installing the condensers. Review the versatility of wiring the condenser as single stage, 2 stage, or communicating. Troubleshooting techniques in case of cooling problems, along with proper settings for air conditioning..

INSTRUCTOR: Mark Tweedy of Lennox Des Moines District, Field Technical Consultant

Class# 18: Installation and Service of the Modulating Inverter Style A/C Condensers Such as EL18XCV, EL23XCV, and SL28XCV Part 2

Learn the benefits along with do's and don'ts of the inverter style Lennox Equipment. Learn the correct installation methods and line sizing for installing the condensers. Review the versatility of wiring the condenser as single stage, 2 stage, or communicating. Troubleshooting techniques in case of cooling problems, along with proper settings for air conditioning..

INSTRUCTOR: Mark Tweedy of Lennox Des Moines District, Field Technical Consultant

Class# 19: 90% Condensing Furnace Installation/Start Up

This class will discuss basic installation and start-up techniques for 90% Lennox furnaces. Learn some newer venting options and troubleshooting from the field. Review sections of the manuals to save you time and frustration on the jobsite.

INSTRUCTOR: Ken Dupree of Lennox Chicago District, Field Technical Consultant

Class# 20: ECM Motor ""Variable Speed and Constant Torque"" Operations and Troubleshooting

This class will cover all of the Regal Genteq motors used in residential and commercial HVAC for the last 30 + years. The knowledge gained from this session will help you gain the confidence and competence to discuss the benefits of, and install ECM driven systems to operate at peak performance to provide maximum comfort for the customer. You will also learn how learn how to diagnose and service these systems if needed.

INSTRUCTOR: Chris Mohalley of Regal Rexnord, Training Manager

Class# 21: Understanding Relative Humidity In a Home and How to Control it Effectively

Are we fully understanding the correct sizing and airflow profile to take care of high humidity conditions in a home or space? Are we educating the customers to how effective or how low the humidity level can be controlled with just air conditioning? This class will help you understand the properties of sensible and latent heat in a space and how to control it.

INSTRUCTOR: Kyle Forrest of Lennox Houston District, Field Technical Consultant

Class# 22: IAQ Equipment Understanding

Learn about the different applications and functionality for humidifiers, dehumidifiers, different filters, Pureair PCOs, ERV and HRV, UV lights, and ventilation. Sales and Installation

INSTRUCTOR: Chad Mathern of Lennox Minneapolis District, Field Technical Consultant

Class# 23: S30 and S40 Communicating Control Familiarity, Setup and Navigation

What questions or concerns do you have with our communicating systems? This class will go through the navigation and steps you need for setup and troubleshooting of the S30 and S40. We will review the new S40 and the accessories that are available to monitor air quality and remote wireless sensors.

INSTRUCTOR: Anthony Vitale of Lennox Detroit District, Field Technical Consultant, & Chris Vicari of Lennox Detroit District, Field Technical Consultant

Class# 24: Basic Heat Pump Knowledge

Learn the importance of selling and setting up the proper heat pump system for our colder climate. If not sold or setup with the proper defrost termination, defrost tempering, and outdoor stands, you will most likely have potential problems. Go threw terminologies and sizing that the homeowner will probably review with you.

INSTRUCTOR: Charlie Willkomm of Lennox Milwaukee District, Field Technical Consultant

Class# 25: 90% Condensing Furnace Installation/Start Up

This class will discuss basic installation and start-up techniques for 90% Lennox furnaces. Learn some newer venting options and troubleshooting from the field. Review sections of the manuals to save you time and frustration on the jobsite.

INSTRUCTOR: Ken Dupree of Lennox Chicago District, Field Technical Consultant

Class# 26: Installation and Service of the Modulating Inverter Style HPs Such as EL18XPV, EL22XPV, and SL25XPV Part 1

Learn the benefits along with do's and don'ts of the inverter style Lennox Heat Pumps. Learn the correct installation methods and line sizing for installing the condensers. Review the versatility of wiring the condenser as single stage, 2 stage, or communicating. Troubleshooting techniques in case of heating problems, along with proper setup of the balance point, defrost termination, and defrost tempering for the heat pumps.

INSTRUCTOR: Chad Mathern of Lennox Minneapolis District, Field Technical Consultant

Class# 27: Installation and Service of the Modulating Inverter Style HPs Such as EL18XPV, EL22XPV, and SL25XPV Part 2

Learn the benefits along with do's and don'ts of the inverter style Lennox Heat Pumps. Learn the correct installation methods and line sizing for installing the condensers. Review the versatility of wiring the condenser as single stage, 2 stage, or communicating. Troubleshooting techniques in case of heating problems, along with proper setup of the balance point, defrost termination, and defrost tempering for the heat pumps.

INSTRUCTOR: Chad Mathern of Lennox Minneapolis District, Field Technical Consultant

Class# 28: Hands On SLP99, EL296V, EL196E, and ML196E Furnace Troubleshooting "Limited Class Size"

This class will use the furnace trainers that were built to show different faults and problems a furnace can present. This will have multiple instructors and stations for a limited size of students to be more affective. We will review and troubleshoot 3-4 different items such as pressure switch faults, understanding CEHB malfunction, high static pressure affects, flame sensor faults and the differences in motors and circuit boards. "Sign up right away for first come first serve limited seating to about 36"

INSTRUCTOR: Lennox Field Technical Consultants from various districts

Class# 29: Airflow Understanding for Jobsite Noise and Duct Sizing

Air flow is a key component to a comfortable building or home. This class will help you understand the importance of airflow and duct sizing for your jobsite. How we are seeing more jobs with noises that are not always the blower being bad. Understanding what the affects of the correct static pressure, filters, and acoustical material in the home can have on the system noise and performance.

INSTRUCTOR: Mark Tweedy of Lennox Des Moines District, Field Technical Consultant

Class# 30: Heat Exchanger Detectives

Field procedures for detecting failing heat exchangers to keep the homeowner safe and you protected. This class will help you take an easy approach to boosting replacement sales and perform thorough inspections.

INSTRUCTOR: Bill Brink of Kettle Moraine Heating and A/C, Owner

Class# 31: HVAC System Accessories and Wiring

Learn the different model furnace wiring with accessories. Make your life easier to clear up questions with all the low voltage wiring applications Lennox has to offer, along with faults that can occur in the field.

INSTRUCTOR: Mike Betsanes of Lennox Chicago District, Field Technical Consultant

Class# 32: How to Sell with Authenticity!!

Join me to get a quick snapshot of what you can gain in life by being the truest version of yourself. See what's possible regarding hitting all your goals in sales, life and relationships when you can learn to speak from your heart. Life is full of possibilities...sometimes we have to get out of our own way to get it!!

INSTRUCTOR: Mike Guillen, of Air Assurance Tulsa Oklahoma, Comfort Advisor

Class# 33: Sales Excellence

Identify, Participate, & Learn 3 Skills that can be immediately utilized during in home replacement consultations or demand service calls. This class will be participant focused and instructor supported to ensure that EVERY participant leaves with improved Skills in the Following Area: 1) Setting Upfront Agenda's with Homeowners 2) Asking Better Questions to Learn how to Solve Homeowner Problems 3) Overcoming Objections by Utilizing Questions for Better Understanding This will be a fast paced and engaging class that promises to leave participants with Improvements and take aways they can immediately apply to their consultations or demand service calls.

INSTRUCTOR: Brian Kremmel, of Legacy Group US

Class# 34: Voice of the customer and meeting their new demands

As the world around us is changing, so are the needs of our customers. Your customers today see areas like environmentally friendly equipment, utilization of government rebates, and total home comfort as being key items to consider as they make their choices. In this class we will take a deep dive into the recent Home Comfort Survey and show you the tools you need to prepare your business for the coming changes.

INSTRUCTOR: Nick Galanis, of Lennox Industries, Detroit District Manager

Class# 35: Utilizing Tax Credits, Consumer Rebates & Utility Rebates to Close More Sales

We will dive into current tax credits as well as rebates that are available to help increase your product mix and close more sales

INSTRUCTOR: Pat Hebert, of Lennox Industries, Minnesota Territory Manager & Mark Schoeneman, of Lennox Industries, South Dakota Territory Manager

Class# 36: Voice of the customer and meeting their new demands

As the world around us is changing, so are the needs of our customers. Your customers today see areas like environmentally friendly equipment, utilization of government rebates, and total home comfort as being key items to consider as they make their choices. In this class we will take a deep dive into the recent Home Comfort Survey and show you the tools you need to prepare your business for the coming changes.

INSTRUCTOR: Nick Galanis, of Lennox Industries, Detroit District Manager

Class# 37: Sales Excellence

Identify, Participate, & Learn 3 Skills that can be immediately utilized during in home replacement consultations or demand service calls. This class will be participant focused and instructor supported to ensure that EVERY participant leaves with improved Skills in the Following Area: 1) Setting Upfront Agenda's with Homeowners 2) Asking Better Questions to Learn how to Solve Homeowner Problems 3) Overcoming Objections by Utilizing Questions for Better Understanding This will be a fast paced and engaging class that promises to leave participants with Improvements and take aways they can immediately apply to their consultations or demand service calls.

INSTRUCTOR: Brian Kremmel, of Legacy Group US

Class# 38: How to Sell with Authenticity!!

Join me to get a quick snapshot of what you can gain in life by being the truest version of yourself. See what's possible regarding hitting all your goals in sales, life and relationships when you can learn to speak from your heart. Life is full of possibilities...sometimes we have to get out of our own way to get it!!

INSTRUCTOR: Mike Guillen, of Air Assurance Tulsa Oklahoma, Comfort Advisor

Class# 39: The Art of Negotiation

Joe Jones shares a modern way to think about sales and negotiation by utilizing tactical empathy. You will walk away with four practical exercises you can apply when selling products and services or negotiating with anyone from vendors to employees or employers.

INSTRUCTOR: Joe Jones, of Lennox Industries, Director of Lennox Learning Solutions

Class# 40: Leveraging Lennox Learning Solutions and Using Lennox U to Satisfy Your Training Needs

In this breakout we will:-Review the concept of performance evaluations and identify strengths and weaknesses in each employee - identify the training needs of the company and establish a training plan for each that will be paid for over 12 months - Create a culture of growth and excellence withing the business.

INSTRUCTOR: Dave Nichols, Manager Lennox Learning Solutions, of Lennox Industries & Doug Smiley, of Lennox Industries, Technical Training Manager

Class# 41: Retention and Recruitment

Our industry continues to face significant headwinds when it comes to recruiting talent into our trade. Every organization will fail without a continual focus on recruiting and retaining our employees. In this class we will discuss methods and keys to help us thrive.

INSTRUCTOR: Matt Samuel, of Lennox Industries, Kansas City District Manager

Class# 42: Improve Your Leadership and Improve Your Business

When you're just starting out with your business, it's probably just you, your tools and a truck. But as you grow, leadership skills become more important. Knowing how to effectively lead and inspire a team can make the biggest difference in your businesses success. In this class we will discuss how you can sharpen your leadership skills, motivate your team and create a culture that drives results.

INSTRUCTOR: Kyle Golden, of Lennox Industries, Chicago District Manager

Class# 43: 2023 Digital Trends: What You Need to Know to Stay Informed in a Changing Online World

It's a full-time job keeping your business relevant in an ever-changing online world, making the golden days of dial-up and AOL seem like a lifetime ago. Join Jenny Wise and Sarah Snider as we bring you up to speed on 8 emerging trends in the digital landscape. In just 1 breakout, we'll cover how to improve your digital presence across search, video, GBP, social media and more!

INSTRUCTOR: Sarah Snider, Digital Strategist of Strategic America & Jenny Weiss, Client Strategist of Strategic America

Class# 44: Tactical Digital Marketing Strategies for HVAC: How to Win Consumers on Google

Do you want to learn how to leverage online search engines like Google to help grow your business? Join Michael Venidis, Chief Experience Officer of RYNO Strategic Solutions, where he will teach you not only how Google works, but also share industry-specific digital marketing strategies to help your business generate more new customers online. Do you already have a marketing company? Even better, learn how to hold them accountable. What are you waiting for? Sign up for the course and let's grow!

INSTRUCTOR: Michael Venidis, President of Digital Marketing, of Ryno Strategic Solutions

Class# 45: 2023 Digital Trends: What You Need to Know to Stay Informed in a Changing Online World

It's a full-time job keeping your business relevant in an ever-changing online world, making the golden days of dial-up and AOL seem like a lifetime ago. Join Jenny Wise and Sarah Snider as we bring you up to speed on 8 emerging trends in the digital landscape. In just 1 breakout, we'll cover how to improve your digital presence across search, video, GBP, social media and more!

INSTRUCTOR: Sarah Snider, Digital Strategist of Strategic America & Jenny Weiss, Client Strategist of Strategic America

Class# 46: Navigating Change / Succession Planning

Do you have plans in place to prepare you to hand the reins of running the company to someone else?Do you have leaders in the business who may be moving on and need to be replaced? Is your business ready to be turned over to someone else to operate? During our meeting we will review the necessity of planning for succession throughout the organization, the changes it may bring and the steps leaders need to take to insure an orderly transfer of responsibilities when the time comes.

INSTRUCTOR: Dave Nichols, Manager Lennox Learning Solutions, of Lennox Industries

Class# 47: Operations Excellence

Identify the statistical reality that Small to Median Business Owners Face thru daunting odds to be successful. Utilize 4-6 startling statistics involving health statistics, failure rate, effect on the family, and mortality rates to demonstrate these odds. Contrast that with the research that shows that 80% of millionaires today are first generation millionaires and DIDN'T inherit their money. Regardless of how they FEEL about their business in its current state they should consider the statistics. And propose to the audience, that a business checkup it valuable. Just like their time and resources. During our meeting we will do a 5-10-minute business checkup. And, if after reviewing the results of this checkup, they get a clean bill of health they may not need to go to Operations Accountability and could consider other learning opportunities provided by LLS. However, if, after this checkup they realize the health of their business doesn't meet their expectations or the standards for success they should "stick around" for the presentation to see the advantages of Operations Accountability to their business. At the end of this Workshop, we will provide an instant enrollment opportunity and promotion to attend these classes.

INSTRUCTOR: Brian Kremmel, of The Legacy Group US

Class# 48: WiLL -- Women in Lennox Leadership

This class is for all women connected in someway to the industry. Open discussion with top women leaders in the HVAC industry

INSTRUCTOR: Dottie Pacetti, of Lennox Industries, Territory Manager & Kathy Mollers, of Lennox Industries, Territory Manager

Class# 49: High School Break Out

Welcome meeting, break up into small groups and tour the event and discuss areas

INSTRUCTOR: Lennox TM's

Class# 50: High School Break Out

Two different college instructors teaching about he HVAC industry and what their college has to offer

INSTRUCTOR: College Instructors

Class# 51: High School Break Out

Two different college instructors teaching about he HVAC industry and what their college has to offer

INSTRUCTOR: Various College Instructors

Class# 52: High School Break Out

Two different college instructors teaching about he HVAC industry and what their college has to offer

INSTRUCTOR: Various College Instructors