2501 River Rd • Wisconsin Dells, WI 53965
1.833.403.6362

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Career Enhancement Classes

9:25 AM

Main Stage
Level:
Hours: 1.00
Class number: 1

Using Communication & Technology to Advance Your Future

How does your office and field personnel feel when you are not on the same page? Let's talk about different tools and techniques for your office and field that can relieve frustration and make your division or company more profitable. This session is for owners, office, service, and installation departments to see different angles and vantage points to succeed together. Staying ahead of the Education and Culture Curve....more...

INSTRUCTOR: Charlie Willkomm of Lennox Milwaukee District, Field Technical Consultant, & Rob Short of Lennox Industries Technical Support Field Coordinator


10:35 AM

Main Stage
Level:
Hours: 1.00
Class number: 2

3 Proven Keys to Success -- Live Pod Cast

In this class you will witness a live Podcast. Joe ad Dave will discuss "3 Proven Keys to Success" and take questions and feed back from the people that attend the class. Yep, you will have the chance to be a part of this Podcast forever. ...more...

INSTRUCTOR: Joe Jones, of Lennox Industry, Director Lennox Learning Solutions, & Dave Chatmon, of Lennox Industries, District Manager


12:35 PM

Main Stage
Level:
Hours: 1.00
Class number: 3

10 Rules to Fuel Your Life, Work, and Team with Positive Energy

In this class we will review and put into practical use the book, "The Energy Bus" by Jon Gordon. We studied this for 8 months in our Lennox District and we worked together to bring positive energy to our team and help us move out of the "Covid Mindset". In this break out we will work together to give you the foundation to bring this back to your organization or family. The first 15 people to register for this class will receive this book for free....more...

INSTRUCTOR: Dave Chatmon, of Lennox Industries, District Manager


1:45 PM

Main Stage
Level:
Hours: 1.00
Class number: 4

How to communicate with those you lead, those who lead you, and your peers

The goal of any communication is for the other person to understand what you are saying. We all relate to three different titles: leaders, team members, and peers. Everyone you meet will be someone who leads you, someone you lead, or someone you neither lead nor follow, and they are your peer....more...

INSTRUCTOR: Drew T Jackson, Author and Business Coach. "Coaching, Speaking, & Training, My Dream is to help you live yours"


Installation Classes

9:25 AM
1
Level:
Hours: 2.00
Class number: 5

Lennox Communicating iHarmony Zoning & Equipment Setup

Learn the features, applications, and set-up procedures of the iHarmony Communicating Zoning Panel. The benefits and features of communicating controls with zoning. Also the setup features and component placements and sizing that are crucial for the job....more...

INSTRUCTOR: Mark Grimes of Lennox Nashville District, Field Technical Consultant


10:35 AM
1
Level:
Hours: 1.00
Class number: 6

Lennox Communicating iHarmony Zoning & Equipment Setup

Learn the features, applications, and set-up procedures of the iHarmony Communicating Zoning Panel. The benefits and features of communicating controls with zoning. Also the setup features and component placements and sizing that are crucial for the job....more...

INSTRUCTOR: Mark Grimes of Lennox Nashville District, Field Technical Consultant


9:25 AM

2
Level:
Hours: 1.00
Class number: 7

Lennox Mini Split Installation and Troubleshooting

This class will discuss installation and start-up techniques for the Lennox Mini Split Systems. Learn about the different single and multiple ductless and ducted indoor units, standard and low ambient condensers. Review some of the basic troubleshooting for these systems including the spot check function....more...

INSTRUCTOR: Anthony Vitale of Lennox Detroit District, Field Technical Consultant, & Chris Vicari of Lennox Detroit District, Field Technical Consultant


9:25 AM
Tent
Level:
Hours: 2.00
Class number: 8

Sheet Metal Layout "Limited Class Size"

Learn the basics of sheet metal layout and fabrication. This will be a hands on class that will layout a sheet metal fitting. You will move to different stations to learn the different steps from different instructors about sheet metal layout and fabrication....more...

INSTRUCTOR: Brandon Blemke of Ultimate Air, Technician, Jim Pratt of JDP HVAC Owner, & Scott Droegkamp of Dave Droegamp Htg & Clg Owner


10:35 AM
Tent
Level:
Hours: 1.00
Class number: 9

Sheet Metal Layout "Limited Class Size"

Learn the basics of sheet metal layout and fabrication. This will be a hands on class that will layout a sheet metal fitting. You will move to different stations to learn the different steps from different instructors about sheet metal layout and fabrication....more...

INSTRUCTOR: Brandon Blemke of Ultimate Air, Technician, Jim Pratt of JDP HVAC Owner, & Scott Droegkamp of Dave Droegamp Htg & Clg Owner


10:35 AM

2
Level:
Hours: 1.00
Class number: 10

Basic Refrigerant Charging and Fundamentals

This class will review the basic fundamentals of refrigerant technology. Learn the techniques of charging A/C systems correctly with superheat and sub cooling. Discuss the importance of airflow and the affects on system performance....more...

INSTRUCTOR: Kyle Forrest of Lennox Houston District, Field Technical Consultant


12:35 PM

1
Level:
Hours: 1.00
Class number: 11

Hydronic Understanding I

Understanding of the Basics of Hydronic Systems - types, applications and functionality. Discussion of Basic Hydronics by identifying Boiler, System, Pump and Component types by looking into selection, performance and trouble-shooting. Discussion on how to better understand what is going on in a Hydronic System so that you can better understand how to provide equipment selection and proper components for maximum performance....more...

INSTRUCTOR: Howie Heier Hydro-Flo Products, Inc.


12:35 PM
2
Level:
Hours: 1.00
Class number: 12

Electrical Troubleshooting Made Easy, Knowing the Schematic and Symbols

This class will discuss how electricity flows, explain symbols seen on electrical schematic diagrams used in an HVAC system. Demonstrate how to properly read a schematic to determine sequence of operation. We'll also take a look at how to use a schematic to troubleshoot the system....more...

INSTRUCTOR: Mark Grimes of Lennox Nashville District, Field Technical Consultant


12:35 PM
Tent
Level:
Hours: 2.00
Class number: 13

Copper and Aluminum Brazing 101

Learn the proper fundamentals of brazing copper and aluminum with different solders. Demonstrations of the differences of using nitrogen when soldering and the effects it has on copper and the refrigerant circuit. This will be a hands on class with different torches and gases with the understanding why to use the correct setup. BRING JACKETS...more...

INSTRUCTOR: Ethan Gilray of Gilray Heating and Cooling Technician, & Jake Rubach of HJ Faust, Technician


1:45 PM
Tent
Level:
Hours: 1.00
Class number: 14

Copper and Aluminum Brazing 101

Learn the proper fundamentals of brazing copper and aluminum with different solders. Demonstrations of the differences of using nitrogen when soldering and the effects it has on copper and the refrigerant circuit. This will be a hands on class with different torches and gases with the understanding why to use the correct setup. BRING JACKETS...more...

INSTRUCTOR: Ethan Gilray of Gilray Heating and Cooling Technician, & Jake Rubach of HJ Faust, Technician


1:45 PM

1
Level:
Hours: 1.00
Class number: 15

Hydronic Understanding II

Water Quality for Hydronics. Making water work for your Hydronic Systems by better understanding System Water Chemistry, and it's effect on operation, efficiency and lifecycle. Learn how to plan accordingly for your Hydronic installations, and service work, to provide peak performance....more...

INSTRUCTOR: Howie Heier Hydro-Flo Products, Inc.


1:45 PM
2
Level:
Hours: 1.00
Class number: 16

Understanding Performance and Sizing of Equipment

Help the installation and service team understand the basics of sizing furnaces and air conditioners correctly. Proper duct sizing and filter applications, and over all system performance. Verify and adjust the system to run more effective and efficient. ...more...

INSTRUCTOR: Jeff Blemke of Ultimate Air, Owner


Service Classes

9:25 AM

4
Level:
Hours: 2.00
Class number: 17

Installation and Service of the Inverter Style Condensers Such as EL18XCV, XC20, and SL28XCV

Learn the benefits along with do's and don'ts of the inverter style Lennox Equipment. Learn the correct installation methods and line sizing for installing the condensers. Troubleshooting techniques in case of heating and cooling problems, along with proper settings for air conditioning and heat pumps....more...

INSTRUCTOR: Mark Tweedy of Lennox Des Moines District, Field Technical Consultant


10:35 AM

4
Level:
Hours: 1.00
Class number: 18

Installation and Service of the Inverter Style Condensers Such as EL18XCV, XC20, and SL28XCV

Learn the benefits along with do's and don'ts of the inverter style Lennox Equipment. Learn the correct installation methods and line sizing for installing the condensers. Troubleshooting techniques in case of heating and cooling problems, along with proper settings for air conditioning and heat pumps....more...

INSTRUCTOR: Mark Tweedy of Lennox Des Moines District, Field Technical Consultant


9:25 AM
5
Level:
Hours: 1.00
Class number: 19

90% Condensing Furnace Installation/Start Up

This class will discuss basic installation and start-up techniques for 90% Lennox furnaces. Learn some newer venting options and troubleshooting from the field. Review sections of the manuals to save you time and frustration on the jobsite. ...more...

INSTRUCTOR: Chad Mathern of Lennox Minneapolis District, Field Technical Consultant


9:25 AM

6
Level:
Hours: 1.00
Class number: 20

ECM Motor "Variable Speed and Constant Torque" Operations and Troubleshooting

This class will cover all of the ECM motors used in residential and light commercial HVAC for the last 30+ years. The knowledge gained in this course will help all HVAC professionals gain the confidence and competence needed to discuss the benefits of, and install ECM driven systems to operate at peak performance and provide maximum comfort, as well as diagnose and service these systems if needed. The course will review HVAC systems mostly for furnaces and air handlers. ...more...

INSTRUCTOR: Chris Mohalley of Regal/Rexnord, Training Manager


10:35 AM
5
Level:
Hours: 1.00
Class number: 21

IAQ Equipment Understanding

Learn about the different applications and functionality for humidifiers, dehumidifiers, different filters, Pureair PCOs, ERV and HRV, UV lights, and ventilation.. ...more...

INSTRUCTOR: Chad Mathern of Lennox Minneapolis District, Field Technical Consultant


10:35 AM

6
Level:
Hours: 1.00
Class number: 22

HVAC System Accessories and Wiring

Learn the different model furnace wiring with accessaries. Make your life easier to clear up questions with all the low voltage wiring applications Lennox has to offer, along with faults that can occur in the field....more...

INSTRUCTOR: Anthony Vitale of Lennox Detroit District, Field Technical Consultant, & Chris Vicari of Lennox Detroit District, Field Technical Consultant


10:35 AM
7
Level:
Hours: 1.00
Class number: 23

S30, E30, and M30 Familiarity, Setup and Navigation

What questions or concerns do you have with the S30, E30, and M30? This class will go through the navigation and steps you need for setup and troubleshooting. Get hands on through the trainers set up in the class. Limited size class, first come, first serve, signups will be taken first....more...

INSTRUCTOR: Charlie Willkomm of Lennox Milwaukee District, Field Technical Consultant


12:35 PM

4
Level:
Hours: 1.00
Class number: 24

Lennox Pros Benefits & Features to Save Time in the Field and Office

Learn the navigation and benefits from your phone or computer to save long periods on the phone. Knowing where to find answers and navigate trouble shooting for the customer could save the customer and your company time and frustration....more...

INSTRUCTOR: JJ Salais, Digital Customer Success Manager, of Lennox Industries & Charlie Willkomm of Lennox Milwaukee District, Field Technical Consultant


12:35 PM

5
Level:
Hours: 1.00
Class number: 25

90% Condensing Furnace Installation/Start Up

This class will discuss basic installation and start-up techniques for 90% Lennox furnaces. Learn different venting options and troubleshooting from the field. Review sections of the manuals to save you time and frustration on the jobsite. ...more...

INSTRUCTOR: Mark Tweedy of Lennox Des Moines District, Field Technical Consultant


12:35 PM

6
Level:
Hours: 2.00
Class number: 26

Airflow Understanding for Jobsite Noise and Duct Sizing

Airflow is a key component to a comfortable building or home. This class will help you understand the importance of airflow and duct sizing for your jobsite. How we are seeing more jobs with noises that are not always the blower being bad. Understanding what the affects of the correct static pressure, filters, and acoustical material in the home can have on the system noise and performance....more...

INSTRUCTOR: Chad Mathern of Lennox Minneapolis District, Field Technical Consultant


1:45 PM

6
Level:
Hours: 1.00
Class number: 27

Airflow Understanding for Jobsite Noise and Duct Sizing

Air flow is a key component to a comfortable building or home. This class will help you understand the importance of airflow and duct sizing for your jobsite. How we are seeing more jobs with noises that are not always the blower being bad. Understanding what the affects of the correct static pressure, filters, and acoustical material in the home can have on the system noise and performance....more...

INSTRUCTOR: Chad Mathern of Lennox Minneapolis District, Field Technical Consultant


12:35 PM

7
Level:
Hours: 1.00
Class number: 28

Hands On SLP99, EL296V, EL196E, and ML196E Furnace Troubleshooting "Limited Class Size"

This class will use the furnace trainers that were built to show different faults and problems a furnace can present. This will have multiple instructors and stations for a limited size of students to be more affective. "Sign up right away for first come first serve limited seating"...more...

INSTRUCTOR: Anthony Vitale of Lennox Detroit District, Field Technical Consultant, Chris Vicari of Lennox Detroit District, Field Technical Consultant, & Mike Betsanes of Lennox Chicago District, Field Technical Consultant


1:45 PM
4
Level:
Hours: 1.00
Class number: 29

Selling Upgrades on the Install or Service Call to Benefit the Homeowner and Lennox Dealer.

How do we look around the home and ask the right questions for the homeowner to maximize the benefits for what the HVAC Market has to offer. This profession is not just heating and air-conditioning anymore, we are in the comfort profession. Whether it is for feeling more comfort or for a healthier home, we need to understand how to give these options to help the Homeowner and Lennox Dealers....more...

INSTRUCTOR: Chris Pramas of Accuclime Mechanical Services, owner


1:45 PM
5
Level:
Hours: 1.00
Class number: 30

Heat Exchanger Detectives

Field procedures for detecting failing heat exchangers to keep the homeowner safe and you protected. This class will help you take an easy approach to boosting replacement sales and thorough inspections....more...

INSTRUCTOR: Bill Brink of Kettle Moraine Heating and A/C, Owner


1:45 PM

7
Level:
Hours: 1.00
Class number: 31

Understanding Relative Humidity In a Home and How to Control it Effectively

Are we fully understanding the correct sizing and airflow profile to take care of high humidity conditions in a home or space? Are we educating the customers to how effective or how low the humidity level can be controlled with just air conditioning? This class will help you understand the properties of sensible and latent heat in a space and how to control it.. ...more...

INSTRUCTOR: Kyle Forrest of Lennox Houston District, Field Technical Consultant


Sales Classes

9:25 AM

11
Level:
Hours: 1.00
Class number: 32

Investing in the Customer Experience with Labor Warranties

Learn more about how many customer-centric companies are leveraging labor coverage to close sales and improve the customer experience. In this breakout we will cover the latest labor warranty trends and review Lennox offerings including the newly launched Warranty Your Way and the existing ComfortShield program. ...more...

INSTRUCTOR: Daniel Parker, Manager of Loyalty Programs, Lenox Industries


9:25 AM

10
Level:
Hours: 1.00
Class number: 33

The Double Threat to Secure & Maximize Your Profit

In the session you will learn about high efficiency products for every hone along with industry leading warranties and financing. The Ultimate Comfort System makes perfect air possible in every home. ...more...

INSTRUCTOR: Dave Nichols, Manager Lennox Learning Solutions, of Lennox Industries


10:35 AM

11
Level:
Hours: 1.00
Class number: 34

How to Increase Sales in ANY Market

How are relationships affecting your sales? Does your sales team know their sales style? More importantly, are they aware of the four primary buying styles in the marketplace? All things being equal, people do business with people they know, like, and trust, and all things not being equal people do business with people they know, like, and trust. In our session, you will be given resources that your sales team can immediately put into practice to increase sales in ANY market and develop a strong referral base for continued success....more...

INSTRUCTOR: Drew T Jackson, Author and Business Coach. "Coaching, Speaking, & Training, My Dream is to help you live yours"


10:35 AM

10
Level:
Hours: 1.00
Class number: 35

The Double Threat to Secure & Maximize Your Profit

In the session you will learn about high efficiency products for every hone along with industry leading warranties and financing. The Ultimate Comfort System makes perfect air possible in every home. ...more...

INSTRUCTOR: Dave Nichols, Manager Lennox Learning Solutions, of Lennox Industries


12:35 PM

11
Level:
Hours: 1.00
Class number: 36

Service Finance - Leveraging your CAP program

Review of the Lennox / Service Finance program and how to best leverage your investment and recover your costs. Discussion on how to leverage financing in your sales process....more...

INSTRUCTOR: Tony Hohisel, of Service Finance


12:35 PM

10
Level:
Hours: 1.00
Class number: 37

Consulting with Compassion - It Pays!

Section 1: Understanding - The Homeowner Experience is shaped by expectations. Section 2: Listening to Learn - Key to Finding Implicit and Explicit Needs. Section 3: Permission to Solve Problems. Section 4: Solutions in their own words...more...

INSTRUCTOR: Brian Kremmel, of Lagecy Group US


1:45 PM

11
Level:
Hours: 1.00
Class number: 38

"The Consumer has Spoken, Please Text Me!". The Benefits of a Text-First Approach to Consumer Communication

Come learn how to leverage Texting to build customer loyalty, increase revenue from equipment/accessory sales, and help you to communicate on your customers' preferred platform in 2022!. ...more...

INSTRUCTOR: Kyle Gorski, Senior Account Executive at Podium


1:45 PM

10
Level:
Hours: 1.00
Class number: 39

Consulting with Compassion - It Pays!

Section 1: Understanding - The Homeowner Experience is shaped by expectations. Section 2: Listening to Learn - Key to Finding Implicit and Explicit Needs. Section 3: Permission to Solve Problems. Section 4: Solutions in their own words...more...

INSTRUCTOR: Brian Kremmel, of Lagecy Group US


Office ⁄ Owners

9:25 AM

9
Level:
Hours: 1.00
Class number: 40

How to Create an Environment where employees want to work

Your team is your most valuable asset, so it should be at the heart of all decisions you make as a leader. In this session, you will understand the six steps necessary to create an environment where employees want to work. ...more...

INSTRUCTOR: Drew T Jackson, Author and Business Coach. "Coaching, Speaking, & Training, My Dream is to help you live yours"


9:25 AM

8
Level:
Hours: 1.00
Class number: 41

5 common traits owners of growing & profitable HVAC businesses possess

In this presentation, Joe shares what he has found to be common traits of successful HVAC business owners after years of calling on hundreds of contractors in multiple markets. ...more...

INSTRUCTOR: Joe Jones, of Lennox Industries, Direct of Lennox Learning Solutions


10:35 AM

9
Level:
Hours: 1.00
Class number: 42

YOUR CONSUMER IS CHANGING HOW THEY BUY - ARE YOU PREPARED?

Consumers are rapidly shifting their purchasing behavior towards subscription-like consumption models across broad categories of products. Music, TV, streaming services, automobiles, software, clothing, personal care items, pet supplies, tacos, French fries (yes really) and more! They simply ask, how much can I afford, and is access to the product(s) or service worry-free with no budget surprises? It's easy to say yes! Subscription based purchase models for residential home comfort systems are an attractive tool to grow your sales and enterprise value. It can deliver enhanced revenue and profitability, increased customer retention and loyalty, predictable and consistent recurring revenue, and greater visibility into future. And all achieved while delivering an exceptional customer experience every time. ...more...

INSTRUCTOR: Tom Towe, Vice President of Business Development, Service 1st Financial:


10:35 AM

8
Level:
Hours: 1.00
Class number: 43

The Art of Digital Marketing: Tactical HVAC Strategies and How to Hold Your Marketing Agency Accountable

Do you want to learn more about digital marketing and how to generate service and install leads for your business? Join Michael Venidis, President of Digital Marketing at RYNO Strategic Solutions, to learn more about the digital marketing strategies designed specifically for the home services industry to help build your presence online. More importantly, learn the art of digital marketing and how to hold your marketing agencies accountable for optimal performance. Let's grow!...more...

INSTRUCTOR: Michael Venidis, President of Digital Marketing, of Ryno Strategic Solutions


12:35 PM

9
Level:
Hours: 1.00
Class number: 44

Handling conflict with Customers

You always have three options when it comes to conflict. All other options are unhealthy and unhelpful to the organization you lead. We work and live in a world filled with conflict, and here is a healthy way to deal with conflict and many unhealthy ways. In this session, you will understand the three healthy ways to deal with conflict and apply them in your organization. ...more...

INSTRUCTOR: Drew T Jackson, Author and Business Coach. "Coaching, Speaking, & Training, My Dream is to help you live yours"


12:35 PM

8
Level:
Hours: 1.00
Class number: 45

The Growing Importance of the Google Map Pack and How It Can Impact Your Business

What is the Google Map Pack? How Does it Work? What are the Benefits of Appearing in the Map Pack? What are Tips for Appearing in the Map Pack?. ...more...

INSTRUCTOR: Sarah Snider, Digital Strategist of Stragetic America


1:45 PM

9
Level:
Hours: 1.00
Class number: 46

Improve Your Leadership skills and Improve Your Business

When you're just starting out with your business, it's probably just you, your tools and a truck. But as you grow, leadership skills become more important. Knowing how to effectively lead and inspire a team can make the biggest difference in your businesses success. In this class we will discuss how you can sharpen your leadership skills, motivate your team and create a culture that drives results....more...

INSTRUCTOR: Kyle Golden, of Lennox Industries, District Manager


1:45 PM

8
Level:
Hours: 1.00
Class number: 47

The KPI's that the Top HVAC Companies in North American Use and how they use them.

Key performance indicators are a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. This course will dive into a number of KPI utilized by the top HVAC companies in North America and help you better understand the fundamentals of managing meaningful and proven key performance indicators....more...

INSTRUCTOR: Nick Galanis, of Lennox Industries, Michigan District Manager


One-Time Classes

9:25 AM

7
Level:
Hours: 1.00
Class number: 48

WiLL -- Women in Lennox Leadership

This class is for all women connected in someway to the industry. Open discussion with top women leaders in the HVAC industry...more...

INSTRUCTOR: Dottie Pacetti, of Lennox Industries, Territory Manager & Carissa Kammerer, of Lanz Furnace & Fireplace


High School

9:25 AM

3
Level:
Hours: 1.00
Class number: 49

High School Break Out

Welcome meeting, break up into small groups and tour the event and discuss areas. ...more...

INSTRUCTOR: Lennox TM's


10:35 AM

3
Level:
Hours: 1.00
Class number: 50

High School Break Out

Two different college instructors teaching about he HVAC industry and what their college has to offer . ...more...

INSTRUCTOR: Various College Instructors


12:35 PM

3
Level:
Hours: 1.00
Class number: 51

High School Break Out

Two different college instructors teaching about he HVAC industry and what their college has to offer . ...more...

INSTRUCTOR: Various College Instructors


1:45 PM

3
Level:
Hours: 1.00
Class number: 52

High School Break Out

Two different college instructors teaching about he HVAC industry and what their college has to offer . ...more...

INSTRUCTOR: Various College Instructors